The team is seeking a Content Specialist to work within the online video platform market, providing cultural and language expertise to improve the quality of online video content.

Senior Team Leader IT Support

As an Operations Trainer-Senior you play a key role in equipping agents with the knowledge and skills they need to succeed. You deliver engaging training sessions using the client’s existing curricula, adapting to diverse learning styles to maximize agent comprehension. You provide supervision to...

Responsible for the profitability and management of call center operations activities of a very large, multiple and/or complex LOB's / client/s / account/s / program/s that contribute to the acquisition, satisfaction and retention of client contracts/agreements. Provides strategic direction and...

As an WFM Business Partner you align workforce management strategies with overall business objectives.  You serve as an advisor and liaison between the workforce management function supporting a medium sized account or a group of small accounts and other business units or clients.